Privacy Policy for Vibesack.com

Last Updated: June 29, 2025

At Vibesack.com ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, vibesack.com, or make a purchase. By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect information to provide better services and improve your shopping experience. The types of information we may collect include:

1.1 Personal Information

Contact Information: Name, email address, phone number, and shipping/billing address when you create an account, place an order, or contact us.
Payment Information: Credit card details, payment method, or other financial information processed through secure third-party payment processors.
Account Information: Username, password, and preferences when you create an account.

1.2 Non-Personal Information

Browsing Data: IP address, browser type, device type, operating system, and pages visited, collected via cookies or similar technologies.
Usage Data: Information about how you interact with our website, such as products viewed, search terms, and time spent on pages.
Marketing Data: Preferences for receiving promotional emails, newsletter subscriptions, or responses to surveys.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you provide details during checkout, account creation, or customer service inquiries.
Automatically: Through cookies, web beacons, or analytics tools (e.g., Google Analytics) when you browse our website.
Third Parties: From trusted partners like payment processors, shipping providers, or marketing platforms, in compliance with applicable laws.

3. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and payment processing.
Communicate with you about your account, orders, or customer service inquiries.
Personalize your shopping experience by recommending products or tailoring content.
Send promotional emails or newsletters (with your consent, where required).
Improve our website, products, and services through analytics and feedback.
Comply with legal obligations, such as tax or consumer protection laws.
Prevent fraud and ensure the security of our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Trusted third parties (e.g., payment processors, shipping companies, or email marketing platforms) to perform business functions.
Legal Compliance: Authorities or regulators when required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate safeguards.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized ads. You can manage cookie preferences through your browser settings or our cookie consent tool. Essential cookies are required for website functionality, while optional cookies (e.g., for analytics or advertising) require your consent.

6. Your Choices and Rights

Depending on your location (e.g., EU under GDPR or USA under CCPA), you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails or opt out of non-essential cookies.
Data Portability: Request your data in a structured, commonly used format.

To exercise these rights, contact us at privacy@vibesack.com. We will respond within the timeframes required by applicable law (e.g., 30 days for GDPR requests).

7. Data Security

We implement reasonable security measures, such as encryption and secure servers, to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security. Please protect your account credentials and report any suspicious activity to us immediately.

8. International Data Transfers

As an e-commerce business serving customers globally, your information may be transferred to and processed in countries outside your region, such as the USA or EU. We ensure appropriate safeguards (e.g., Standard Contractual Clauses for GDPR) to protect your data during international transfers.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors or social media platforms). We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing information.

10. Children’s Privacy

Vibesack.com is not intended for individuals under 16 years old. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Please review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vibesack
Email: privacy@vibesack.com
Address: [Your Business Address, if applicable]

For EU residents, you may also contact your local data protection authority with complaints.

Thank you for trusting Vibesack.com with your personal information. We are dedicated to protecting your privacy while providing a seamless shopping experience.