Terms & Conditions for Vibesack.com
Last Updated: June 29, 2025
Welcome to Vibesack.com ("we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, vibesack.com, including any purchases, content, or services offered. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Use of Our Website
1.1 Eligibility
You must be at least 16 years old to use vibesack.com. By using our website, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.
1.2 Account Creation
To make a purchase or access certain features, you may need to create an account. You are responsible for:
- Providing accurate and complete information during registration.
- Keeping your account credentials confidential.
- Notifying us immediately of any unauthorized use of your account at server@vibesack.com.
1.3 Prohibited Activities
You agree not to:
- Use our website for any unlawful or unauthorized purpose.
- Attempt to gain unauthorized access to our systems or networks.
- Copy, distribute, or modify any content from vibesack.com without permission.
- Use automated tools (e.g., bots, scrapers) to access or collect data from our website.
- Engage in any activity that disrupts or interferes with the website’s functionality.
2. Orders and Payments
2.1 Product Information
We strive to provide accurate product descriptions, prices, and availability. However, we reserve the right to:
- Correct errors in pricing or product details.
- Cancel or refuse orders due to stock unavailability, pricing errors, or suspected fraud.
- Modify or discontinue products without prior notice.
2.2 Order Acceptance
Your order is an offer to purchase. We will send you an order confirmation email, but acceptance occurs only when we ship the products. We may refuse or cancel orders at our discretion, with a full refund if applicable.
2.3 Pricing and Taxes
- All prices are listed in USD (or applicable currency based on your region) and exclude shipping costs and taxes unless stated otherwise.
- You are responsible for any applicable sales taxes, customs duties, or import fees in your region.
2.4 Payment
We accept payments through secure third-party processors (e.g., Stripe, PayPal). You agree to provide accurate payment information and authorize us to charge the total order amount, including shipping and taxes.
3. Shipping and Delivery
3.1 Shipping
We ship to the USA, EU, and other regions as specified at checkout. Shipping times and costs vary by location and are provided during checkout. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
3.2 Risk of Loss
Risk of loss or damage transfers to you upon delivery to the shipping carrier. Please inspect your order upon receipt and contact us at server@vibesack.com within 7 days if items are damaged or incorrect.
4. Returns and Refunds
4.1 Return Policy
We accept returns for eligible products within 30 days of delivery, subject to the following:
- Products must be unused, in original packaging, and in resalable condition.
- Certain items (e.g., personalized products, hygiene products like beauty items) are non-returnable unless defective.
- You are responsible for return shipping costs unless the product is defective or we made an error.
4.2 Refunds
Refunds will be processed within 14 days of receiving the returned product, using the original payment method. Shipping costs and customs fees are non-refundable unless we are at fault.
4.3 Defective or Incorrect Items
If you receive a defective or incorrect item, contact us at support@vibesack.com within 7 days. We will provide a replacement or refund, including return shipping costs, at our discretion.
5. Intellectual Property
All content on vibesack.com, including text, images, logos, and designs, is owned by or licensed to us and protected by copyright, trademark, or other intellectual property laws. You may not reproduce, distribute, or use our content without written permission.
6. User-Generated Content
If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for promotional or operational purposes. You are responsible for ensuring your content complies with applicable laws and does not infringe on third-party rights.
7. Limitation of Liability
To the fullest extent permitted by law:
- Vibesack.com is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or merchantability.
- We are not liable for indirect, incidental, or consequential damages (e.g., loss of profits, data, or use) arising from your use of our website or products.
- Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.
8. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages (including legal fees) arising from your violation of these Terms, misuse of our website, or infringement of third-party rights.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Your Jurisdiction, e.g., Delaware, USA, or specify your business’s legal jurisdiction]. Any disputes shall be resolved through negotiation or, if necessary, in the courts of [Your Jurisdiction]. For EU residents, you may also have access to alternative dispute resolution mechanisms, such as the EU Online Dispute Resolution platform.
10. Termination
We reserve the right to suspend or terminate your access to vibesack.com if you violate these Terms or engage in activities that harm our website or other users. You may stop using our website at any time.
11. Changes to These Terms
We may update these Terms to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Terms on our website with a revised "Last Updated" date. Your continued use of the website constitutes acceptance of the updated Terms.
12. Force Majeure
We are not liable for delays or failures to perform due to events beyond our control, including natural disasters, pandemics, or government actions.
13. Contact Us
If you have questions or concerns about these Terms, please contact us at:
Vibesack
Email: server@vibesack.com
Address: [Your Business Address, if applicable]
Thank you for shopping at Vibesack.com. We value your trust and strive to provide a seamless and enjoyable experience.